What does the expression of Willow's eyes mean?

Condition:

Your robot is showing ‘Sad Eyes’. This means that the previous process went wrong.

 

A) In case this happens during initial setup it might mean:

  1. That your Willow robot couldn’t connect to the WiFi.
  2. That your Willow couldn’t follow you during the setup of the digital perimeter.

 

B) In case this happens during operations it means that your Willow robot generated a safety stop.

 

Possible remedy:

 

A)

  1. Verify your WiFi settings and retry. Be aware that WiFi settings are case sensitive.
  2. Manually place your Willow robot on the docking station and retry.

 

B) Manually place your Willow robot on the docking station or tap ‘continue’ via the Toadi application on your smartphone.

Condition:

Your personal robot is searching for:

A) A QR code in case you are setting up your app / WiFi connection.

B) You, or a human to follow around the yard to determine the digital perimeter.
 

Possible remedy: 

 

A) Show the QR code.

B) Go stand in front of Willow, at +- 4 meter distance.

Condition: 

Your personal robot has read the QR code and is now trying to connect to the WiFi.

Possible remedy: 

Wait until your Willow robot to finish.

Condition: 

Your Willow robot is successfully connected to your WiFi. Willow is now setting up the connection with the Toadi server.

Possible remedy:

Wait until your personal robot finishes.

Condition: 

Your Willow robot is connected to the Toadi server and is now ready to install the digital perimeter.

Possible remedy: 

Wait until Willow starts to scan the environment. Go stand in front of your personal robot. 

 

Condition: 

Your Willow robot is on the docking station and charging. Willow is charged between 0% and 20% of the total battery capacity.

Possible remedy: 

Condition:

Your Willow robot is on the docking station and charging. Willow is charged between 20% and 50% of the total battery capacity.

Possible remedy: 

-

 

Condition: 

Your Willow robot is on the docking station and charging. Willow is charged between 50% and 75% of the total battery capacity.

Possible remedy: 

-

Condition: 

Your Willow robot is on the docking station and charging. Willow is charged between 75% and 100% of the total battery capacity.

Possible remedy: 

-

Condition: 

These are Willow's Happy Eyes. This means all is well.

  • In case Willow is on the docking station it means the battery is fully charged.
  • In case Willow is following you to make the digital perimeter it means all is well.
  • In case Willow is at work it means all operations are perfect.

Possible remedy: 

-

Condition: 

When you activate the disabling device your Willow robot will completely shut down. During shutdown you will see OFF in the eyes of Willow.

Once the message has disappeared your personal robot is completely shut down.

Possible remedy: 

Manually place your Willow on the docking station to revive your personal robot.